How to contact us
The quickest way to contact Class 777 Casino is through the customer support option available on the website or in your player account. Please provide your registered email address and a clear description of your question so our team can identify the relevant account or service. Never include your password, full payment card number or other sensitive security information in a support message.
- Account access, registration and profile questions
- Deposit, withdrawal and payment enquiries
- Identity verification and document requirements
- Game, bonus and promotional queries
- Technical problems affecting the website or games
Before contacting support
Please check the Help Centre and the applicable terms and conditions before sending your enquiry. Many common questions are answered in our information pages, including payment processing times, wagering requirements, account verification and withdrawal procedures. If your question concerns a particular transaction, include the date, amount and transaction reference where available.
Response times
We aim to respond as soon as reasonably possible. Response times may vary depending on the complexity of your enquiry, the information required and support volumes. Some requests, including payment reviews, identity checks and account security matters, may require additional verification before a final response can be provided.
Account and privacy enquiries
For your protection, we may need to verify that you are the account holder before discussing account details or making changes. We handle personal information in accordance with our Privacy Policy. If you believe your account has been accessed without permission, contact us immediately and change your password using the available account security controls.
Responsible gambling support
If gambling is causing concern for you or someone close to you, contact support to ask about available account limits, time-outs, self-exclusion and other responsible gambling tools. You can also seek independent assistance from Gambling Help Online or another qualified support service in Australia. In an emergency, contact 000.