Class 777 Casino Privacy Policy

Class 777 Casino may collect personal information that you provide directly, information generated when you use our website and information received from authorised third parties. The information we collect depends on how you interact with us, the services you request and our legal and regulatory obligations.

Information you provide

• Your name, date of birth, residential address, email address and telephone number.
• Account login details and security information, such as username, password and verification responses.
• Identity documents or other information needed to verify your identity, age, address or eligibility.
• Payment and transaction details, including deposits, withdrawals, payment method information and relevant financial records.
• Records of communications with us, including emails, telephone calls, live chat messages and complaints.
• Information you provide when requesting account limits, self-exclusion, support or assistance with responsible gambling.
• Marketing preferences, survey responses, competition entries and other information you choose to submit.

Information collected automatically

When you access the website, we may collect technical and usage information, such as your IP address, browser type, device details, operating system, approximate location, pages viewed, access times, referral information and interactions with website features. We may use cookies, pixels, tags and similar technologies to keep the website operating, remember preferences, understand usage and help us improve our services. You can manage cookies through your browser settings, although disabling some cookies may affect website functionality.

Information from third parties

Where permitted, we may receive information from identity verification providers, payment providers, fraud prevention services, analytics providers, marketing partners, publicly available sources and other service providers. We may also receive information from regulators, law enforcement bodies or other parties where this is necessary or authorised by law.

We use personal information for legitimate business purposes, to provide requested services and to meet our legal responsibilities. Depending on the circumstances, our purposes may include:

• Creating, operating and administering your Class 777 Casino account.
• Processing deposits, withdrawals, payments, bonuses and other account transactions.
• Confirming your identity, age, address and eligibility to use the services.
• Detecting and preventing fraud, money laundering, terrorist financing, collusion, account misuse and other unlawful or prohibited activity.
• Managing security, access controls, technical support and the performance of the website.
• Communicating with you about your account, transactions, service changes, security matters and customer support requests.
• Applying account limits, self-exclusion arrangements and responsible gambling measures.
• Complying with applicable laws, regulatory requirements, court orders and requests from authorised authorities.
• Investigating complaints, disputes, suspected breaches of our terms and incidents affecting the website or our players.
• Analysing trends and producing aggregated or de-identified information for reporting, planning and service improvement.
• Sending promotional communications where permitted and consistent with your marketing preferences.

We will not use personal information for a purpose that is incompatible with the reason it was collected unless permitted or required by law, or where you have provided consent. You may opt out of direct marketing at any time by using the unsubscribe option in a message or contacting us. Service and account messages may still be sent when they are necessary to administer your account or meet legal obligations.

We may disclose personal information to organisations that help us operate the website and provide services. These organisations may include payment processors, banks and financial institutions, identity and age verification providers, fraud and risk assessment providers, technology and hosting suppliers, customer support providers, professional advisers, auditors, insurers, marketing and analytics providers, and related corporate entities. We require service providers to handle information appropriately and only for authorised purposes.

We may also disclose information to government agencies, regulators, courts, law enforcement bodies or other authorised persons where disclosure is required, permitted or reasonably necessary to protect our rights, players, business or the public. If Class 777 Casino is involved in a merger, acquisition, restructuring, sale or transfer of assets, personal information may be transferred as part of that transaction, subject to applicable privacy requirements.

Personal information may be stored or processed in Australia or overseas, depending on the location of our service providers and technical systems. Where information is transferred internationally, we take reasonable steps to ensure that it receives appropriate protection and is handled in accordance with applicable privacy obligations.

We use reasonable administrative, technical and physical safeguards designed to protect personal information against unauthorised access, alteration, disclosure, loss and misuse. These measures may include access controls, authentication procedures, encryption or equivalent protections, monitoring and staff training. No online service or method of transmission is completely secure. You should keep your login details confidential, use a strong password and contact us promptly if you suspect unauthorised access to your account.

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, to provide services, resolve disputes, enforce agreements, maintain business records and comply with legal, regulatory, accounting or reporting requirements. When information is no longer required, we take reasonable steps to securely delete it or make it anonymous.

Subject to applicable law and reasonable verification, you may ask us about the personal information we hold about you and request access to it. You may also request that inaccurate, incomplete or out-of-date information be corrected. In some circumstances, you may ask us to delete information, restrict a particular use or withdraw consent. These rights are not absolute, and we may need to retain or use information to meet legal, security, responsible gambling, fraud prevention or regulatory requirements.

To protect your account and personal information, we may ask you to verify your identity before responding to a request. We aim to respond within a reasonable period and will explain any decision to refuse or limit a request where required. If you are unhappy with our response, you may ask us to review the matter or make a complaint to the relevant Australian privacy regulator.

• Update certain account details through your account settings, where this function is available.
• Contact us to correct information that you cannot change online.
• Opt out of promotional emails by selecting the unsubscribe link.
• Adjust cookie or browser settings to manage certain tracking technologies.
• Contact support if you believe your account or information has been used without authorisation.

Requests relating to access, correction, privacy concerns or marketing preferences should be sent through the contact details provided on the Class 777 Casino website. Please do not send complete passwords, payment card PINs or other highly sensitive credentials in an ordinary email or support message.

Class 777 Casino services are intended for adults who meet the applicable age and eligibility requirements. We do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us so that we can investigate and take appropriate steps. We may request age and identity information before allowing an account to be opened or used.

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices. The updated version will be published on this page with a revised effective date where appropriate. You should review the Policy periodically. Continued use of the website after an update may indicate acceptance of the revised Policy, subject to any notice or consent required by law.

Privacy enquiries and complaints

If you have a question, concern or complaint about the way Class 777 Casino handles personal information, please contact our support or privacy team using the contact method shown on the website. Include enough information for us to identify the relevant account or issue, but avoid sending unnecessary sensitive information. We will assess the complaint, investigate where appropriate and provide a response within a reasonable timeframe. If you remain dissatisfied, you may contact the Office of the Australian Information Commissioner or another relevant authority.

This Privacy Policy is general information and does not limit any rights you may have under applicable Australian privacy law. Where there is an inconsistency between this Policy and a mandatory legal requirement, the legal requirement will apply.